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Frequently Asked Questions

What service should I book if I do not know what my skin needs?

If you are unsure what type of treatment your skin needs, I would always recommend booking "The Custom Glow" to reserve your appointment time which will allow us the time to consult about any skin care concerns or goals prior to a 60 minute treatment tailored to you. We can change any treatment so long as we have that 60 minute time slot booked.

What is your cancellation policy?

While I do understand that sometimes things happen, I do hold true to my cancellation policy of 24 hours notice to avoid a 25% service charge. No shows will be charged 50% of the service booked.

Can I participate in Face Reality Acne Bootcamp if I am pregnant?

Yes! Face Reality has two pregnancy safe in-clinic treatments, as well as many pregnancy safe options for your customized home care regimen.